Everything you need to know for your stay at the Hotel Alla Rocca

Useful information for your stay

• B&B reduction €15.00 per person.
• Adult reduction 3rd bed -10%; 4th bed -10%.
• Reductions for children sharing room with parents 0-2 years old free; cot free; 2-6 years old -50%; 6-12 years old -30%.
• Family plan (in quadruple rooms) two adults and two children under the age of 12 pay only three full rates and one child stays free.
• Pet supplement for small dogs on request, €10.00 per day. We ask you to bring a blanket and basket and not to enter the common areas.
• A half-board stay begins with dinner on the day of arrival and ends with breakfast on the day of departure. Meals not taken are not reimbursed.
• All rooms are non-smoking.
• Rooms are available from 3 pm and must be vacated by 10 am.
• Late evening arrival: should you be arriving later than 8 pm, please kindly let us know.
• Early check-in: if you wish to arrive before check-in time (scheduled from 3 pm), you can request the use of the room, subject to availability, for an extra charge.
• Late check-out: if you wish to use the room later than 10 am on the day of departure, the cost is €80.00. Please note that day use of the room will only be granted subject to availability.
• Deposit 30% at time of booking.
• For cancellations within 14 days before arrival date the deposit is returned, otherwise it is retained. Only in the case of cancellations due to Covid19, proven by a medical certificate, will the amounts advanced be converted into vouchers to be used, for a stay of equal duration, within one year of issue.
• For no-shows or cancellations from 3 days before arrival, the total amount of the stay is charged. All cancellations must be made by email.
• Tourism tax to be paid at the hotel: €2.45 per day for adults and children over 14 years old.